Arkansas.gov Recognized as an Outstanding Government Website with the State’s Second MarCom Gold Award
Arkansas.gov, the official website of the state of Arkansas, was named a winner in the Association of Marketing and Communication Professionals’ MarCom Award competition.
The awards recognize outstanding achievement by marketing and communication professionals in over 300 categories. Arkansas.gov received a Gold Award for having exceedingly high standards as a government website.
Arkansas.gov delivers value to Arkansans by providing a centralized access point to a comprehensive collection of government information and online services. A chatbot feature on the website provides instant answers to hundreds of questions about government services saving citizens time and effort. Government offices also benefit when citizens use online tools to find answers to their questions or take care of government-related business since the time it takes to process payments in the office or answer questions over the phone can be better utilized.
“Arkansas.gov was redesigned to help citizens find the information or services they need as quickly as possible,” said Secretary of State Mark Martin, chairman of the board that oversees the state’s digital government program. “This recognition is a great honor and demonstrates Arkansas’ ongoing commitment to making it easy for citizens to connect with government.”
Since the launch of the redesigned Arkansas.gov in 2017, more than 800,000 citizens have visited the site and almost 4,000 have used the chatbot feature.
About Information Network of Arkansas
The Information Network of Arkansas (INA) is a public-private partnership between the state of Arkansas and the Arkansas Information Consortium (AIC) that helps state government entities Web-enable their information and services. Little Rock-based AIC is celebrating its 21st year as the state’s official digital government services partner and is part of digital government firm NIC’s (Nasdaq: EGOV) family of companies. A local tech employer, AIC was recently named the 2018 “Best Places to Work in Arkansas” list by Arkansas Business. INA operates Arkansas.gov, the official website of the state of Arkansas, which offers more than 900 state and local online services.
NIC Inc. (Nasdaq: EGOV) is the nation’s premier provider of innovative digital government solutions and secure payment processing, which help make government interactions more accessible for everyone through technology. The family of NIC companies has developed a library of more than 13,000 digital government services for more than 6,000 federal, state, and local government agencies. Among these solutions is the ground-breaking personal assistant for government, Gov2Go, delivering citizens personalized reminders and a single platform for all government interactions. More information is available at www.egov.com.